Prime MFI
Prime MFI
primemfi.africa
3.5 stars 3.5 / 5 · 73 Reviews
Average Rating
3.5/5
73 Reviews

Filtered Reviews

Review Time

Isaac Barasa
Isaac Barasa
7 months ago
1 stars
Poor customer service
The disbursement was delayed by almost two weeks past what was promised.
November 2025
Alice Wanjiru
Alice Wanjiru
11 months ago
4 stars
Quick disbursement
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
July 2025
Ruth Njoroge
Ruth Njoroge
8 months ago
3 stars
Fair but slow
Had to follow up a few times before my documents were processed.
October 2025
Isaac Odhiambo
Isaac Odhiambo
1 year ago
2 stars
Poor customer service
The disbursement was delayed by almost two weeks past what was promised.
June 2025
Linda Diallo
Linda Diallo
1 week ago
4 stars
Friendly and professional
This was my third loan with them and every time the process gets smoother. Highly reliable for small business owners.
June 2026
Caroline Kimani
Caroline Kimani
5 months ago
2 stars
Not satisfied
I found the terms confusing and support was not very helpful when I asked for clarification.
January 2026
Brian Njoki
Brian Njoki
3 months ago
5 stars
Life changing support
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
March 2026
Sharon Wafula
Sharon Wafula
8 months ago
4 stars
Great experience
The onboarding was simple and the mobile app makes tracking repayments effortless.
October 2025
Susan Cherop
Susan Cherop
6 months ago
3 stars
Fair but slow
The loan was approved but it took longer than expected. Staff were polite though.
December 2025
Collins Onyango
Collins Onyango
1 month ago
3 stars
Okay service
Service was fine overall, nothing exceptional but got the job done eventually.
May 2026
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