It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Good core functionality but some reports require manual export before we can use them properly.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.