We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Good core functionality but some reports require manual export before we can use them properly.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Good core functionality but some reports require manual export before we can use them properly.