It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

Good core functionality but some reports require manual export before we can use them properly.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.