It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Good core functionality but some reports require manual export before we can use them properly.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.