Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.