First Savings
First Savings
firstsavings.africa
3.3 stars 3.3 / 5 · 11 Reviews
Average Rating
3.3/5
11 Reviews

Filtered Reviews

Review Time

Amara Wanjiru
Amara Wanjiru
7 months ago
5 stars
Great experience
I recommend them to every entrepreneur in my network. Professional, fast, and genuinely supportive.
November 2025
Collins Kamau
Collins Kamau
8 months ago
3 stars
Could be better
Had to follow up a few times before my documents were processed.
October 2025
Mary Kamau
Mary Kamau
8 months ago
1 stars
Poor customer service
Customer service took days to respond to my inquiries about my repayment balance.
October 2025
Michael Chen
Michael Chen
10 months ago
5 stars
Excellent service
The onboarding was simple and the mobile app makes tracking repayments effortless.
August 2025
John Reyes
John Reyes
8 months ago
5 stars
Excellent service
This was my third loan with them and every time the process gets smoother. Highly reliable for small business owners.
October 2025
Samuel Boateng
Samuel Boateng
4 days ago
1 stars
Hidden fees
Customer service took days to respond to my inquiries about my repayment balance.
June 2026
Kwame Muthoni
Kwame Muthoni
6 months ago
5 stars
Fast loan approval
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
December 2025
Daniel Adeyemi
Daniel Adeyemi
1 year ago
4 stars
Fast loan approval
The digital application saved me a trip to the branch. Funds were in my account the same day I was approved.
June 2025
George Odhiambo
George Odhiambo
7 months ago
2 stars
Not satisfied
Customer service took days to respond to my inquiries about my repayment balance.
November 2025
Chidi Barasa
Chidi Barasa
2 months ago
1 stars
Long wait times
There were extra charges that were never explained to me upfront. Very frustrating experience.
April 2026
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