The onboarding flow is intuitive enough that we didn't need much training for new staff.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Good core functionality but some reports require manual export before we can use them properly.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Good core functionality but some reports require manual export before we can use them properly.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.