Works reliably day-to-day, but customization requests go through a slow ticketing process.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.