Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.