Average Rating
Filtered Reviews
Thu Nguyen
8 months ago
Does the job
It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.
October 2025
Arjun Chowdhury
8 months ago
Easy to configure
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
October 2025
Wei Watanabe
7 months ago
Not what we expected
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
We take this seriously and have shared it with our implementation team. Please contact us so we can resolve this properly.
November 2025
Charlotte Dubois
2 months ago
Decent but needs work
Works reliably day-to-day, but customization requests go through a slow ticketing process.
April 2026
Soo-jin Tanaka
1 month ago
Pricier than advertised
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
May 2026
Grace Wanjiru
10 months ago
Decent but needs work
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
August 2025
Linda Johnson
5 months ago
Not what we expected
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
January 2026
Juan Cruz
8 months ago
Easy to configure
Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.
October 2025
Raj Sharma
4 months ago
Too many bugs at launch
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
February 2026
Jennifer Taylor
6 months ago
Rocky implementation
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
December 2025