Average Rating
All Reviews
Anna Müller
7 months ago
Rocky implementation
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
November 2025
Ming Kim
3 months ago
Average support
Works reliably day-to-day, but customization requests go through a slow ticketing process.
Thank you for sharing this -- please reach out to support so we can help smooth out those rough edges.
March 2026
Valentina Torres
5 months ago
Average support
Setup took longer than the sales team estimated, though the end result works well enough for our needs.
January 2026
Efua Adebayo
9 months ago
Does the job
Works reliably day-to-day, but customization requests go through a slow ticketing process.
September 2025
Ama Boateng
1 month ago
Steep learning curve
The learning curve was steeper than expected for our non-technical staff, and training materials were thin.
May 2026
Vikram Khan
9 months ago
Does the job
Good core functionality but some reports require manual export before we can use them properly.
We appreciate you flagging this. Our product team has this on the roadmap for an upcoming release.
September 2025
Joyce Otieno
8 months ago
Support could be better
Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.
October 2025
Hassan Farouk
8 months ago
Too many bugs at launch
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
Thank you for the honest feedback -- this isn't the experience we want for our clients. We'd like to follow up directly.
October 2025
Chidi Mensah
1 year ago
Does the job
Good core functionality but some reports require manual export before we can use them properly.
Thanks for the honest feedback. We're actively working on improving the areas you mentioned.
June 2025
Ananya Gupta
10 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
August 2025