Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Good core functionality but some reports require manual export before we can use them properly.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.