Works reliably day-to-day, but customization requests go through a slow ticketing process.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.