Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Good core functionality but some reports require manual export before we can use them properly.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.