Average Rating
Filtered Reviews
Faith Wanjiru
5 months ago
Rocky implementation
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
January 2026
Sharon Osei
1 year ago
Easy to configure
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
June 2025
Esther Santos
8 months ago
Support could be better
The pricing model changed after our first renewal and wasn't clearly communicated upfront.
October 2025
Daniel Otieno
8 months ago
Not what we expected
We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.
October 2025
Amina Boateng
10 months ago
Does the job
Works reliably day-to-day, but customization requests go through a slow ticketing process.
August 2025
Grace Wanjiru
9 months ago
Big efficiency gains
Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.
September 2025
Susan Cherop
5 months ago
Great support team
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
January 2026
George Barasa
11 months ago
Mixed experience
Works reliably day-to-day, but customization requests go through a slow ticketing process.
July 2025
Grace Okafor
5 months ago
Some rough edges
Good core functionality but some reports require manual export before we can use them properly.
January 2026
Mary Okafor
1 year ago
Big efficiency gains
The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.
May 2025