Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.

Good core functionality but some reports require manual export before we can use them properly.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.