Works reliably day-to-day, but customization requests go through a slow ticketing process.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

The onboarding flow is intuitive enough that we didn't need much training for new staff.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.