The pricing model changed after our first renewal and wasn't clearly communicated upfront.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

Works reliably day-to-day, but customization requests go through a slow ticketing process.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.