Works reliably day-to-day, but customization requests go through a slow ticketing process.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Good core functionality but some reports require manual export before we can use them properly.

Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

Good core functionality but some reports require manual export before we can use them properly.

The reporting module alone justified the switch. Regulatory submissions that used to take days now take hours.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

The pricing model changed after our first renewal and wasn't clearly communicated upfront.

We hit several bugs in the first two months that support took a while to acknowledge, let alone fix.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.