Average Rating
Filtered Reviews
Emmanuel Kariuki
1 year ago
Easy to configure
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
July 2025
Nancy Onyango
6 months ago
Solid choice for our MFI
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
December 2025
Peter Reyes
11 months ago
Decent but needs work
Works reliably day-to-day, but customization requests go through a slow ticketing process.
July 2025
Ngozi Santos
5 months ago
Easy to configure
We evaluated several platforms and this one had the best fit for our group lending model. Support has been responsive whenever we've run into configuration questions.
January 2026
Mary Otieno
8 months ago
Great support team
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
October 2025
Chidi Santos
7 months ago
Smooth rollout
Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.
November 2025
Kevin Wafula
9 months ago
Great support team
Implementation took about six weeks and the vendor's team was hands-on throughout. Our loan officers picked it up quickly and turnaround times have dropped noticeably.
September 2025
Joyce Santos
9 months ago
Great support team
Rollout across our branches went smoother than we expected. The mobile app for field agents has cut down on paperwork significantly.
September 2025
Mary Achieng
4 months ago
Decent but needs work
Works reliably day-to-day, but customization requests go through a slow ticketing process.
February 2026
Grace Mutua
6 months ago
Mixed experience
Good core functionality but some reports require manual export before we can use them properly.
December 2025