First Finance
First Finance
firstfinance.com
3.5 stars 3.5 / 5 · 66 Reviews
Average Rating
3.5/5
66 Reviews

Filtered Reviews

Review Time

Samuel Chen
Samuel Chen
7 months ago
5 stars
Highly recommend
Their loan officers actually visited my business and understood my needs before recommending a repayment plan.
November 2025
Winnie Wambui
Winnie Wambui
9 months ago
1 stars
Not satisfied
Customer service took days to respond to my inquiries about my repayment balance.
September 2025
Ngozi Okafor
Ngozi Okafor
7 months ago
1 stars
Poor customer service
Customer service took days to respond to my inquiries about my repayment balance.
November 2025
Brian Otieno
Brian Otieno
4 months ago
2 stars
Would not recommend
Customer service took days to respond to my inquiries about my repayment balance.
February 2026
Ruth Mwangi
Ruth Mwangi
11 months ago
1 stars
Long wait times
I found the terms confusing and support was not very helpful when I asked for clarification.
July 2025
Amina Achieng
Amina Achieng
6 months ago
5 stars
Highly recommend
The application process was quick and the loan officer explained every step clearly. My small shop is now thriving thanks to the working capital.
December 2025
Mary Santos
Mary Santos
5 months ago
3 stars
Okay service
Service was fine overall, nothing exceptional but got the job done eventually.
January 2026
Paul Mutua
Paul Mutua
9 months ago
4 stars
Excellent service
Transparent terms, no hidden charges, and the repayment schedule was flexible enough to fit my cash flow.
September 2025
Maria Mwangi
Maria Mwangi
1 year ago
1 stars
Not satisfied
I found the terms confusing and support was not very helpful when I asked for clarification.
June 2025
Kevin Reyes
Kevin Reyes
3 months ago
1 stars
Disappointing experience
There were extra charges that were never explained to me upfront. Very frustrating experience.
March 2026
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