Implementation dragged on nearly twice as long as promised, which delayed our own rollout to branches.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

The learning curve was steeper than expected for our non-technical staff, and training materials were thin.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Our default rates improved after switching, mostly thanks to the automated collections workflows and reminders.

Pricing was transparent from the start and there haven't been any surprise fees since we signed on.

It does what it says, but the interface feels dated in a few places. Support is fine, just not fast.

Integration with our existing accounting system was straightforward via their API. Documentation is clear and their support team responds within hours.

Good core functionality but some reports require manual export before we can use them properly.

Setup took longer than the sales team estimated, though the end result works well enough for our needs.